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If you have questions, please scroll down as we had broken down any necessary questions that you may have that we had answered. For further information please contact us as we will gladly help you.
PAYMENT METHODS
*Unfortunately His Life and Style could not take payment over the phone. All refunds are refunded back in the same method of payment.
COUPONS (VOUCHERS) / DISCOUNTS
Discounts and coupons (vouchers) are only valid on the date that your order is placed. Discounts and coupons cannot be added after your order has been submitted.
Discounts, Coupons, and Gift Certificate (Vouchers) have due dates and must be used before the due date. Seldom it does not have due dates so please read if due dates are applicable.
Gift Certificates can be purchased at our site hislifeandstyle.com and be used on our Site with CODE provided. Gift certificates can only be used once per transaction. Gift certificates and coupons are non-refundable, non-exchangeable, and could not be exchanged for any form of cash pay-out. Click Return Policy for more details.
LOYALTY PROGRAM
Unfortunately we do not offer any reward program for our members at this time. You can view our basic information about Loyalty Program. If you have any questions you may view our Terms and Conditions.
PASSWORDS AND ACCOUNTS
You are responsible for maintaining the confidentiality of the password and username used to access your account. His Life and Style is not under any obligation to verify the actual identity or authority of any user of a password and login name. His Life and Style is not liable for any damages, liabilities, expenses, arising out of or relating to any unauthorized, misuse of your login account and/or password. You agree that you are responsible for all activities that occur on your account.
You are responsible to notify His Life and Style immediately in the even that your confidentiality of your login account or password has been compromised, misused, lost, or stolen. His Life and Style has the right to take any action and may cancel or suspend your account at any time for any reason without any notice or liability or any other person.
For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized His Life and Style representative. His Life and Style recommends that you choose a password that is unique to you not easily guessed by others. His Life and Style recommends you change your password on a regular basis and you must log out at the end of your each session.
MINIMUM ORDER / MAXIMUM ORDER
We currently do not have minimum order, however all orders under subtotal of $75 before taxes and fees will have a surcharge of $35 shipping fee.
Please see Shipping Policy for more details under Shipping Charges.
SHIPPING POLICY / SHIPPING METHOD
His Life and Style does not have one shipping method. His Life and Style uses many shipping couriers because all shipment comes straight from the manufacturer.
Please see Shipping Policy for more details regarding shipping your product. You may contact us for more details.
ORDER CHANGES / ADDITIONS / CANCELLATIONS
As mentioned in Shipping Policy/Shipping Method, any changes in any order will add additional time to the order being process and shipped.
Customized products or personalized items are non-negotiable in changes unless the changes were contacted via email at contactus@hislifeandstyle.com as early as possible no later than 2 days (including Saturday, Sunday, and holidays).
Cancellations of any personalized items must contact us as soon as possible otherwise please see return policy. Personalized and customized items are hard to cancel unless we receive an email that you wish to cancel as soon as possible, as soon as you had placed your order no later than 2 days (including Saturday, Sunday, and holidays).
Any cancelled orders other than personalized items must contact us via email no later than 3 days (including Saturday, Sunday, and holidays.
His Life and Style will contact you via email regarding if order can or cannot be cancelled or changed and His Life and Style will do its best to help you if you are not completely satisfied with your order.
OUT OF STOCK / BACKORDERS
His Life and Style will make every effort to avoid backordered items. Items however may become out of stock before your order can be fulfilled. We may hold your order until the items are back in stock.
If items are backordered and for some reason you choose to return it back to us, there may be a 20% restocking fee based upon the manufacture return policy. You are responsible for paying it.
ORDER PROCESSING
If you would like to know the status of your order, please login to your account and view your order history page. We also send you a tracking number based upon the manufacture shipping method via courier, please use the tracking number to track your package based upon their courier.
WINE SHIPPING
Wine, due to jurisdiction restrictions, manufactures could NOT ship to these US states: AL, AK, DE, KY, MS, ND, OK, SD, UT, including Canada, and any countries prohibited by law. Any alcohol requires a signature of an adult over the age of 21 for delivery. IF YOU ARE NOT ABLE TO PICK UP YOUR ORDER AFTER CERTAIN ATTEMPTS, THERE WOULD BE AN ADDITIONAL CHARGE. Please see our Free Shipping for more details.
Please view our Shipping Policy and read each section related to for all charges related to your order.
RUSH ORDER PROCESSING
Unfortunately there is no rush order processing. We will try our best to rush the order to you as quickly as possible but all orders come directly from the manufacture as per manufacture shipping policy.
If rush orders can be arranged, there may be an additional charge to you and you are responsible for all additional charges.
INTERNATIONAL ORDERS Outside of Canada and USA (48 States)
Additional charges to all international countries including Alaska and Hawaii. There is an additional charge of $25 plus the standard shipping fee to all international countries. To Alaska and Hawaii there is an additional charge of $15 plus standard shipping fee. Please see Shipping Policy for more details. Standard shipping fee is $35 plus tax.
His Life and Style is not responsible for tariffs or additional taxes imposed. Shipping and handling fees are subject to manufacturer.
Not all orders can be shipped internationally, please look at Product Specifications before ordering as we are not responsible for any loss or misallocated orders. If you have any concern, please contact us and we will gladly help you. Shipping charges for some packages are based on the weight and size of the package. The price you are given when placing an online order is an estimate and it is sometimes necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please contact us at contactus@hislifeandstyle.com and we will be happy to answer any questions that you may have.
Please see Shipping Policy.
AFFILIATE PROGRAM
Unfortunately we do not offer any affiliate program at this moment. The current commission is 0%.
RETURN POLICY
Please view our Return Policy for more details.
PRIVACY POLICY
Please view our Privacy Policy for more details.
TERMS AND CONDITIONS
Please view our Terms and Conditions for more details.
TAKE NOTE
Frequently Asked Questions is subject to change at any time without notice.